Questions & Answers

How does our site work, prices, delivery, pick-ups?

Do the prices on your website include GST?

YES all prices on our site include GST

Is there a charge for the delivery of items that I buy from you?

Yes there is an additional delivery charge, the charge is calculated when you add an item to your shopping cart after you enter your delivery details but before you actually pay for your part, this way you know the total of your purchase before you pay us.

If I buy more than one item at the same time will I be charged delivery on each item?

The simple answer is Yes, our online parts are sent from a distribution center and even though the items may come to you on the same courier they will be packaged separately and charged per package.

Why can’t I just come to your showroom and pick up the part that I want to buy from this website?

There are two reasons, the first is the parts we have online are not held in our warehouse or in our showroom so they are not actually available for pick ups, the other reason is that the only way for us to keep the prices on this site as low as they are is for us to save costs, it costs us to serve customers at our counter so if we did allow pick ups we would have to raise all the prices of the parts we are selling on line.

I am not in New Zealand, can you send parts to other countries?

No, sorry parts sold from this site can not be sent outside New Zealand

What kinds of credit cards do you accept for payment?

We only accept Mastercard and Visa, we don’t take American express etc

Do you accept direct bank transfers for payment on your website?

Not anymore, due to some people never paying us even though they clicked the bank payment button we have had no choice but to remove the bank payment option from the website, sorry as usual the few have messed it up for the many!

Are all your Subaru parts listed on this web site?

No, we have thousands of Subaru parts including engines, transmissions Subaru panels, interior, suspension and just about everything else available from us but there’s just too much to list here so if you want a Subaru part please give us a call on 0800 634-0065